Shipping policy
Thank you for shopping with us. Below is our shipping policy for all orders placed through our store.
Shipping Availability
We currently ship to selected locations, including:
- Saudi Arabia 🇸🇦
- UAE 🇦🇪
- Kuwait 🇰🇼
- Qatar 🇶🇦
- Oman 🇴🇲
- Bahrain 🇧🇭
- Selected countries worldwide depending on shipping availability
Processing Time
- Orders are usually processed within 1–3 business days after payment confirmation.
- During high-demand periods, processing may take slightly longer.
Shipping Time
Estimated delivery times:
- Saudi Arabia: 2–7 business days
- Gcc & International Orders: 5–11 business days
Shipping times may vary depending on the destination country, customs processing, and courier delays.
Shipping Fees
Shipping costs are calculated at checkout based on:
- Destination
- Shipping method selected
International Duties & Taxes
International customers may be responsible for:
- Customs duties
- Import taxes
- Additional fees required by their country
These charges are not controlled by our store and are the responsibility of the customer.
Order Tracking
Once your order has been shipped, you will receive a tracking number by Email or SMS (if available).
Incorrect Address
Please make sure your shipping address is correct before placing your order.
We are not responsible for delays or lost packages caused by incorrect address information.
Lost or Delayed Packages
If your package is significantly delayed or lost during shipping, please contact us and we will do our best to assist you.
Contact
For any shipping-related questions, please contact us through our store contact page or support email.